Reference

mister138 Terms & Conditions for Your Indonesia Account

mister138 Terms & Conditions explain how your account, wallet steps and lobby access work before you open an account.

Account rulesWallet conditionsData handlingAccess by local law
mister138 mister138 Terms & Conditions for Your Indonesia Account
HELP WITH TERMS

Where Your Account Questions Go

A clear support path matters when a term is unclear or a wallet status stalls. Keep your account identifier and transaction reference ready, then use the support route shown after login; we can connect the question to the relevant account step. Our team can explain wording, request corrections and direct payment receipt checks without changing the terms for one account only.

Team online

Terms clarification

Send the clause or account step you do not understand through the support route in your account. We will point you to the relevant Terms & Conditions wording and explain the next step.

Wallet status check

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, include the receipt reference and account details so we can separate a provider delay from a terms issue.

Account correction

If your phone number or account detail needs correction, contact us before creating another account. We will use the account step and security checks required by these Terms & Conditions.

DATA AND ACCESS

Data, Cookies and Account Security Rules

These Terms & Conditions also explain how we protect the account record behind each access request.

Account details

You must provide accurate account details and keep your phone access under your control.

Cookies

Cookies can retain sign-in state, language settings and account flow preferences.

Device changes

Moving from a mobile browser to desktop does not remove your obligations under the terms.

Wallet records

We retain transaction references and account correspondence for the period needed to resolve status questions, apply the terms and meet…

Security concerns

If you suspect that another person has used your account, contact us through the account support route promptly.

Change requests

To request a correction, deletion or copy of eligible account data, identify the account and describe the request through support.

Terms & Conditions Questions Before Opening

The questions below cover the account and policy points most likely to matter before you open an account. If your situation involves a wallet receipt, a changed device or a local access rule, include those details in your support request so we can address the correct clause.

They cover account creation, phone verification, permitted access, device changes, wallet instructions, data handling, cookies, support requests and account closure. They also explain when a local rule affects access or eligibility.

Yes. The Terms & Conditions apply to account steps involving DANA, OVO, GoPay and QRIS, as well as bank transfer and virtual account instructions. Use only the current details displayed inside your account.

You may request access from a new phone, but our security process can ask for phone verification or another account check. Access depends on local law and the account details held for you.

Use the support route shown after login and identify the account, the field to change and the reason. We may verify your phone before applying a correction under the Terms & Conditions.

Keep the receipt and send its reference with your account details through support. We compare the submitted information with the account record and provider status before deciding the next step.

We may revise the wording when operational or legal requirements change. The current version remains on this page, so check it before using an account after a material policy update.

Where local law permits, contact support with your account identifier and closure request. We may complete pending checks first and retain necessary records according to the Terms & Conditions.